About Council Services
If you feel the need to complain about a service you are dissatisfied with.
Another way of making your voice heard is at local District Assembly meetings. The District Assembly is an official council committee, made up of local councillors and a Local Advisory Group. Complaints or suggestions can also be made to the Assembly using an on-line form. It is also possible to view the minutes from previous meetings to see whether or not your issue has already been raised and how it is being dealt with.
About Adult Services
How you can influence Adult Services. Here you can read about:
- Having your say
- About your own care
- When things go wrong
- Taking a wider view
- Putting your experience to work
- About what services should develop in the future
- Taking control
- Making it easier to have your say
- Will having your say make a difference
- Service User and Carer forums
- Making a complaint, comment or compliment
Other Information
Chat Rooms and Discussion Boards
Chat rooms and discussion boards offer an opportunity to have your say, perhaps make friends or read about someone else's comments on any given topic.
Age Concern has a specific site for the over 50's. Click on the links below to find out more.
Speaking to Your Local Councillor
Your local Councillors are part of the District Assembly committee. However, if you wish to speak in private to your Councillor you have the opportunity to do so at one of their regularly held surgeries. View a list of surgery dates and times in your area. If you're not sure who your Councillor is, you can find out on Know Your Councillor.
Advocacy
The following organisations provide advocacy services:
Age Concern, Tameside provides advocacy and legal advice service.
Citizens Advice Bureau also provides an advocacy service for older people in residential Care Homes.
Tameside Carers Centre. If you are a Carer, talking about their needs can be difficult. The Carers Team can help. Carers look at issues they might want to raise at these meetings and, if necessary speak on their behalf.
There are also issues and concerns, which are shared by a number of Carers. Tameside Carers Centre and the Carers Council actively pursue these issues on behalf of Tameside Carers.
 0161 371 8954  0161 371 8969  0161 371 8963 (voice and minicom)
 carerscentre@mail.tameside.gov.uk
The Mental Health Forum
Tameside Advocacy Project provides advocacy and user involvement support for users of Mental Health Services in Tameside. There is a Tameside-based development worker. For further information contact:
 Lynn Brewer, Tameside Advocacy Project, M.A House, 68a, Welbeck St, Ashton-under-Lyne OL6 7TD
0161 331 9053 0161 308 3633
Welfare Rights Information and Advice Service, Ryecroft Hall, Manchester Road, Audenshaw M34 5GJ
Benefits Hotline Freephone: 0800 0749 985 - Monday, Wednesday and Thursday - 9.30am - 12.30pm
Provides clear, concise, free and confidential advice and representation in matters of welfare benefits
Campaigns and News
Your Rights
Citizen's Advice Bureau has an Advice Guide on 'Your Rights'. You can read about:
- Civil Rights
- Immigration
- Legal system
Details on how to contact your local Citizen's Advice Bureau
If there's anything you would like to comment on within this website,
you can send an email to owl@tameside.gov.uk or
use the 'Contacting us' button for an alternative way of getting in touch.
Thank you for visiting us. We hope we've been of some help to you. |
